How To Use Confrontation With Confidence

Understandably, the thought of confrontation can turn many people’s stomachs. We have all had experiences where we tried to discuss a problem with someone, only to have the whole thing blow up in our face.

Why Does This Happen..

Resistance typically comes from fear.

I often meet with resistance when I talk to leaders about having difficult conversations with their employees. Employers have shared with me their biggest worries are that a discussion could lead to more issues…

Here are four common issues:

Possible unspoken fears:

If you don’t initiate confrontation…

Realizing the problem is likely to get worse if not addressed, helps most people gather the courage to address the issues in a respectful and timely manner. If you think back to some of the problems that you’ve let fester, you are likely to conclude that the things you hoped to avoid by not addressing the problem, actually happened as a result of not addressing the problem.

Impacts of avoiding confrontation:

That’s why I always subscribe to the notion of open and respectful communication in the workplace, even if it means confrontation. Better to address issues right away, then deal with the potential ramifications of being avoidant.