Bolsters Innovation
Encourages Collaboration
Increases Consistency
Addresses Internal Weaknesses
Improves Customer Service
Promotes the Development of New Skills
Encourages the Use of Strengths
Improves Employee
Recruitment & Retention
Increases fit between goals and strategy and supports the implementation of strategy
Everything in business is done with and through people.
Understanding how to motivate change at all levels for the company is essential.
A framework for successfully implementing and sustaining change
1. Create:
A sense of urgency.
2. Build:
A guiding coalition.
3. Form:
A strategic vision and initiatives.
4. Enlist:
A volunteer army.
5. Enable:
Action by removing barriers.
6. Generate:
Short term wins.
7. Sustain:
Acceleration.
8. Institute:
Change.
Create
Recruit the right people and build effective teams.
Comprehend
Get to know and understand the people who are part of the organization.
Communicate
Listen actively, demonstrate empathy, encourage 2-way communication.
Collaborate
Engage everyone to work together and value collective success.
Confront
Deal with issues head-on and resolve conflict collectively.
